Thank you for shopping with Hello Media Templates. We strive to ensure you are satisfied with our products. Due to the nature of our digital items, all sales are considered final. Please review our refund policy below.

1. Digital Product Refunds

Since our products are digital and instantly accessible upon purchase, we generally do not offer refunds, returns, or exchanges. By making a purchase, you agree that all sales are final.

2. Exceptions

Refunds may be considered in specific cases, including:

• Duplicate Purchases: If you accidentally purchased the same template twice, please contact us with proof of both transactions, and we will review the request.
• Technical Issues: If you experience a technical problem that prevents you from accessing or using the template as intended, please reach out to our support team. We will work with you to resolve the issue. If a resolution cannot be reached, a refund may be issued at our discretion.

3. Contact Us for Assistance

If you have questions or need help with your purchase, please contact us at contact@hellomediatemplates.com. We’re here to assist and ensure you have a smooth experience with Hello Media Templates.

4. Refund Processing

If a refund is approved, it will be processed within 5-10 business days, and a credit will automatically be applied to your original method of payment. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution.

5. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page, and by continuing to use our site, you agree to the revised terms.